EFFECTIVE & NEGOTIATION SKILL
No. |
Syllabus |
Material |
DAY 1. |
SELLING TROUGH LISTENING & NEGOTIATION SKILL |
- PREPARE YOUR SELF
- Mind Set
- Finish Your Job
- Winning Your Presentation
- Building Positive Performance
- Body Language
- Business Look
- Up Date Your Knowledge
- KNOWING YOUR CUSTOMER (discussion)
- Scanning Your Customer
- Building Customer Trust
- CLOSING TECHNIQUE (discussion)
|
DAY 2. |
SELLING TROUGH SERVICE & COMMUNICATION SKILL |
- AT YOUR SERVICE
- You are a Shield
- Smile With Your Heart
- HANDLING OBJECTION
- Ready To be a Problem Solver
- Like an Arrow
- Intra & Interpersonal
|
LEADERSHIP THROUGH SERVICE
No. |
Syllabus |
Material |
DAY 1. |
DEVELOPING PERSONAL LEADERSHIP |
- PREPARE YOUR SELF
- Mind Set
- Enhance your ability to communicate your ideas
- Understand your current strength and weaknesses as a leader
- Building Positive Performance
- Develop your own personal approach to the practice of leadership
- Enhance your ability to think critically
- KNOWING YOUR TEAM (discussion)
- Challenge ideas, don’t attack people
- Make a comments relevant
- CLOSING TECHNIQUE (discussion)
- Role Play -> actively listen to others
(try to understand what they are saying)
|
DAY 2. |
CELEBRATING MANAGEMENT SUCCESS |
- I. AT YOUR SERVICE
- Sell a change to your organization as a result of the innovation process
- Demonstrate the ability to turn ideas a plan of action
- Interpersonal Complete
- Human Electromagnetic Field
|
TIME MANAGEMENT
No. |
Syllabus |
Material |
DAY 1. |
INTRODUCTION TO TIME MANAGEMENT |
- Introduction to Time Management
- Time Management Styles
- Time Management Effectively
- Managing Your own time
- Managing Time day to day
|
DAY 2. |
UNDERSTANDING STRESS MANAGMENT |
- Type of Stress
- Stress signals
- Manage your stress
|
SALES MANAGEMENT
No. |
Syllabus |
Material |
FULL DAY. |
HAPPY SELLING AND EASY |
- PREPARE YOUR SELF
- Sales overview and information from buyers/user -> NO is just word !!….before become “YES”
- People buy on emotion, justify with facts -> value creation and ethics
- Start team sales & Individual project
- Communication the message
- Negotiation for win win solutions
- Easy selling with energy color
- CLOSING TECHNIQUE
|
SAFETY DRIVING CHALLENGING
No. |
Syllabus |
Material |
DAY 1. |
INTRODUCTION TO ATTITUDE AND BEHAVIOUR DRIVING |
- Appreciate your Self
- Managing your Time
- Good Bad Looking
- Responsibility your Job
- Energizing Booster
- Favorite of Colour
|
DAY 2. |
UNDERSTANDING OPERATION SAFETY DRIVING |
- Type your Driving Habit
- Type your Good
- Know your Mechanic
- Happiness your Pilot
|
SECURITY SERVICE EXCELLENCE
No. |
Syllabus |
Material |
DAY 1. |
TIME TO TIME FOR SERVICE |
- Pride your Job
- Time to Skill
- Showing your
- Be Brave your
- Grateful your Relationship
|
DAY 2. |
REWARD YOUR CHOICE |
- Recognize your
- Better your
- Colouring your Choice
|
TABLE MANNER AS A TOOLS FOR EXCELLENCE BUSINESS SERVICE
No. |
Syllabus |
Material |
DAY 1. |
PROFESSIONAL BUSINESS ETIQUETTE
|
- Understand your Job
- Excellence Service
- Empowered Your
- Smoothing The Business
|
DAY 2. |
PROFESSIONAL DRESS CODE |
- Represent Who Are
- Represent The
- Professional
- Colouring your Choice
|